Cross-Domain Tracking

You can track multiple websites in one Tracking container with simple implementation.

Why Enable Cross-Domain Tracking?

Cross-domain tracking is essential if your business operates across multiple websites or subdomains. It ensures that customer interactions are correctly attributed and linked to the same user, improving your data accuracy and marketing performance. Here’s why enabling cross-domain tracking can benefit you:

• Accurate Conversion Tracking: Ensures conversions are correctly attributed even when they happen across multiple websites.
• Improved Customer Journey Insights: Allows you to connect touch points from different domains to gain a clearer view of the customer path.
• Enhanced Ad Performance: Ensures that valuable conversion data is accurately reported back to your ad platforms.

How to Set Up Cross-Domain Tracking in Tracklution

Install the Same Tracking Scripts on All Websites

• Add the same Tracklution tracking scripts that you’ve already installed on your primary website to each additional website you want to track.
• These websites can be entirely separate (not just subdomains) and still be tracked under one dashboard / Tracking Container in Tracklution. Tracklution is capable of connecting sessions across these domains using:
  • Cookies
  • Click ID
  • Enhanced data
  • Fingerprinting

Configuring DNS Settings for First Party Data

If you track subdomains: the DNS settings need to be done for the main domain (only).

If you track multiple separate domains (not subdomains), DNS settings should be configured for each domain individually, while all domains point to the same Tracklution container backend.
For example, if you are tracking websiteA.com and websiteB.com, the CNAME should be added twice. Both should be pointing to the domain that is under your container's "First-Party Mode"-tab.

• Host: tralut.websiteA.com → Points to: main-1234.trlution.com
• Host: tralut.websiteB.com → Points to: main-1234.trlution.com
• *check the right domain from your container.

Both domains use the same Tracklution container and are now able to share sessions reliably using first-party tracking.

Multiple Shopify Stores in One Container

If you have multiple different Shopify stores and you want to track all of them inside one Tracklution container, use the same code from the installation instructions with a little tweak.

1. Do the installation to one of the stores according to our standard Shopify installation instruction: Install Website Tracking with Shopify App
2. To add tracking to the other stores, go to the installation tab in the Tracklution container, select Shopify and scroll down the Code in Step 1 until you see the part that has your domain, like this: 'https://tralut.mysite.com/js/script-dynamic.js?version=12345678910');
3. Edit the domain to match to the other store's domain, for example from "mysite" to "mysecondsite", and add the code to the second store's customer events. 
   
4. Do the installation otherwise like in the instructions.