Emma Ojapuska
Customer Success Manager at Tracklution
Emma Ojapuska is a Customer Success Manager at Tracklution, where she helps teams implement and optimise our server-side tracking solution to achieve better results from their data.
Expertise
Emma has spent the past several years specialising in building, automating, and optimising customer-success operations. Her diverse experience includes designing effective onboarding flows, improving sales-to-CS handoff processes, developing sophisticated churn-analysis and health-scoring systems, and managing a portfolio of more than 300 customer accounts. She has also delivered tailored training sessions for a wide range of audiences and supported revenue growth through strategic renewals and customer enablement.
At Tracklution, she continues to work at the intersection of data-driven insight and modern technology while expanding her expertise in product-led growth.
Education & Certifications
Bachelor of Business Administration (BBA) — Vaasa University of Applied Sciences
Latest from Emma Ojapuska
Product updates
Your tracking data, more accurate than ever: August product update
Sharper consent visibility, more accurate GA4 data, a smarter WooCommerce plugin, and lockable webhooks. Everything new this August.
Product updates
Your tracking data, more accurate than ever: August product update
Sharper consent visibility, more accurate GA4 data, a smarter WooCommerce plugin, and lockable webhooks. Everything new this August.
Server-Side Tracking
Server-side tracking and GDPR: what you need to know
Server-side tracking won't make you GDPR compliant on its own, but it gives you the control to get there. Here's a setup your legal team can sign off on
Server-Side Tracking
Server-side tracking and GDPR: what you need to know
Server-side tracking won't make you GDPR compliant on its own, but it gives you the control to get there. Here's a setup your legal team can sign off on
Tracklution product update: July 2026
Discover Tracklution's July updates: improved GA4 tracking, Meta attribution insights, stronger first-party tracking, and enhanced reporting.
Tracklution product update: July 2026
Discover Tracklution's July updates: improved GA4 tracking, Meta attribution insights, stronger first-party tracking, and enhanced reporting.
